Is your package addressed correctly and include the following?

• Full Name of someone in the directory
• Addressed to 100 Nicolls Rd., Central Receiving
• PO #
• Building name/ Room # (especially if there is no PO)
• If your package is going direct to your building, you must have a name, building, and room number.  NOT CENTRAL RECEIVING
• 4-digit zip for any USPS items.

 

Do you know the dimensions of your package?

• Is this delivery oversized?
• Have you measured all door openings to ensure the delivery will fit through ALL the doorways it needs to get to its final destination.

• Do you need this delivery un-crated or set up? – This may require white glove service or direct delivery and is not done by Central Receiving.

• Is there special equipment needed to move the item due to weight or size?

• If there is any uncertainty – please contact Central Receiving at central_receiving@stonybrook.edu or for USPS/ 4-digit zip questions contact mail_services@stonybrook.edu.

 

Do you know where to find your package once it’s delivered?

• Does your building have a central mail room or package drop area/table?
• If you cannot locate your package and you need to contact Central Receiving or Mail Services, you must have the following…
• Wolfmart PO #
• Tracking # from carrier
• Did you already track the package on the carrier’s website (FedEx, UPS, USPS)?
• Have you checked with any student assistants or colleagues that may share the space?

 

If I still need assistance, who can I contact?

Central_receiving@stonybrook.edu

Mail_services@stonybrook.edu

Peter Barone 2-6007

Jennifer Gulde 2-6305

***Email is the best and most efficient way to contact us***

• Please contact us before coming to the building to see if your package is here.  
• All deliveries are completed within 24-48 hours Monday through Friday, except for temperature sensitive or express packages, which are delivered same day.