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Frequently Asked Questions

For updates and clarification regarding SEVP's COVID-19 guidance, visit our Student FAQ's During COVID-19 page.

New Students

I am a new International Student, what should I do for the Immigration Intake?
I took a leave of absence from the university a few years ago, but would like to return for the upcoming term. How do I request a new I-20?
How can I make an appointment with an International Student Advisor?

I-20 Requests

I was admitted - when will I receive my Limited Services PIN?
I submitted my request. When will I get my I-20?
I am an Undergraduate student - when will I be matriculated?
I am a Graduate student - when will I be matriculated?
How long does matriculation take?
I am an Undergraduate student; why is my I-20 issued for 5 years?
I only have a Given Name, not a Surname. What will my I-20 look like?
I was admitted with an AOI in ____. Why is it not on my I-20?
What financial documents do I need to show for my I-20 request?
How do I get my I-20?

Financial Aid & Scholarships

Can you help me find a scholarship?
Will I be eligible for In-State Tuition?

Processing Times and Document Collection

I submitted a request through accessVIS. How long will it take to be processed?
If I received an email that my request was processed, when should I collect my document?
Can someone else collect my documents for me?

Employment & Taxes

I would like to work on campus. What do I need to do?
What is the difference between CPT and OPT?
When are OPT & CPT Workshops held?
How do I file my Federal and State Income Tax returns?
Where can an employer find information about hiring students in F-1 or J-1 status?


I plan to travel home over winter/summer break, what documents should I have when reentering the U.S.?
How can I get a travel signature?
Am I eligible to travel to Canada?
I would like to take a cruise - are there any documents I should prepare before I travel?
My visa has expired but I'm traveling to Canada/Mexico. What are my options?


I recently became a U.S. Citizen/Permanent Resident. What should I do?
What are my immigration options after graduation?
How can I avoid immigration scams?
Is participation in a protest or demonstration prohibited under U.S. immigration regulations or other laws?