FLEET MANAGEMENT SYSTEM

 

Mobility and Parking Services is thrilled to introduce FASTER, the university’s brand-new fleet management system! Designed to streamline how we track and maintain our campus vehicles, FASTER gives your department a clear, centralized view of your assets.

With this new platform, you will have instant, real-time access to your invoices and repair statuses—meaning no more waiting around for updates. The system also features handy automated alerts for preventative maintenance (like oil changes and state inspections) to take the guesswork out of scheduling and keep your fleet running smoothly and safely.

Getting started:

  • Access the system here
  • Enter your Stony Brook email and you will be directed to SSO (single sign on).
  • If you cannot access the system, please contact us at sbu_fleet@ stonybrook.edu.

 

Attention:

Because department contacts now have 24/7 access to view billing information directly within FASTER, SBU Fleet will no longer email invoices.

Final billing statements for the prior month are available on the 15th of each month.

 

Running the W502 Billing By Department Report

 


Directions:

1. Go to the “Reports” tab on the menu bar:

Screenshot demonstrating how to access reports in FASTER Web, highlighting the "Reports" link in the main menu bar with a red arrow.


 

2. Select the W502 report under the Accounting heading

A screenshot of the FASTER Web Reports section with a large red arrow pointing to the "W502 - Billing By Department" link under the Accounting category.


 

3. Select from the drop down menus

A screenshot of the report parameters form in FASTER Web, showing various filter dropdowns like Department, Asset Shop, and Billing Code.


 

4. Drop Down - Left Side

  • Note, all fields marked with an asterisk must have a selection
  • Get Data From History = Yes
  • Organization = 002 [SBU]
  • Department = Can select one of more
  • All other fields can remain as the default values

A partial screenshot of the report parameters form in FASTER Web, showing specific selections like "Yes (Select Statements)" for the Get Data From History field and "002 [SBU]" for Organization.


 

5. Drop Down-Right Side

  • Time Zone = Eastern
  • Statement ID = Select the billing period you would like to see
  • Page Breaks = No, This will help when downloading the report

A screenshot showing a red arrow pointing to the option "14 [05/01/2026 TO 05/31/2026]" in the Statement ID dropdown menu.


 

6. Now press “View Report”

A screenshot of the completed FASTER Web report form with a red arrow pointing to the "View Report" button on the top right.


 

7. Hide the Document Map and Parameters for better viewing

A screenshot showing a red arrow pointing to the "Show / Hide Document Map" toggle button, located on the divider between the sidebar and the main report.
A screenshot showing a red arrow pointing to the "Show / Hide Parameters" toggle button, located on the horizontal divider between the top parameter form and the generated report below.

  

8. Asset Information

  • The first section on the left breaks down the assets assigned to each department
  • The License plate is the asset number in Faster
  • The number in the “Document” column is a work order number.
  • Most searches in Faster will use either the Asset number or the Document number

A screenshot showing the generated "W502 - Billing By Department" report for Stony Brook University, listing vehicle assets for the MAPS Parking Services department.


 

9. Work Order Information

  • The work order is broken down by Labor, Parts and Sublet.
  • A “Sublet” is when we send the asset to a vendor for repair
  • “Other” is where you will see the markup for the work order.
  • Direct / Parts is where you will see your car wash charges.

A partial screenshot showing the right-hand columns of the "Billing By Department" report, displaying numerical cost breakdowns for "Work Order" and "Direct" expenses.


10. Fees

  • This section lists the various fees
  • Base fee is not in use at this time
  • Custom is the fee to register the asset with ARI/Holman. This is a monthly per vehicle fee that allows us to send assets to vendors for repair
  • Insurance is the combined monthly fee for our state insurance program (SRAP) plus the OGS fleet management system fee.
  • Replacement fee is not used at this time

A partial screenshot of a report table showing columns for Base, Custom, Insurance, and Replacement charges.


11. Exporting the report

 

A screenshot showing a red arrow pointing to the export icon in the report viewer, which displays a dropdown menu of file formats like Word, Excel, and PDF.

Investigating Work Order Details


 

1. Finding your Asset and Document number

  • Run your W502 Report to find the “Document” number you want to investigate. Faster uses Document number in place of Work Order number. In this instance we will investigate Document number 388 for repairs to Asset BK4614

A screenshot of a vehicle asset report with a red arrow pointing to document number "388" for asset BK4614.


 

2. Go to the Assets tab in Faster

A screenshot of the FASTER Web interface with a large red arrow pointing to the "Assets" tab in the top navigation menu.


 

3. Choose “Select Asset” under Actions:

A screenshot of the FASTER Web interface with a large red arrow pointing to the "Select Asset" link in the left sidebar under the Actions menu.


 

4: Enter License Plate then View Details

A screenshot of the "Select Asset" search form in FASTER Web, showing the asset number "bk4614" entered into the field with a red arrow pointing to the "View Details" button.


 

5. Click on “Work Order Search”

A screenshot of the Asset Information panel in FASTER Web for asset BK4614, with a large red arrow pointing to the "Work Order Search" button.


 

6. Click “View” for the Document Number you want to research


(If you can’t find your Document number, make sure the search included “Closed” work orders. If it does not, check the box and hit “Search”)

A screenshot of the Work Orders search page in FASTER Web with two red arrows: one pointing to the checked "Include Closed Work Orders" box, and another pointing to the "View" link for document number 388 in the search results below.


 

7. There are multiple tabs to gather information. Let’s look at “Repairs”.

A screenshot of a work order record in FASTER Web, with a large red arrow pointing to the "Repairs" tab in the sub-navigation menu.


 

8.“Repairs” will give you general information for each repair.

(Note that anytime you see the small triangle, there are additional drop downs with information.)

A screenshot of the Repair List in FASTER Web, with a large red arrow pointing to the expand arrow icon next to a repair entry.



9. “Parts” will give a breakdown and cost of all parts issued to the repair.

A screenshot of a work order record in FASTER Web, with a large red arrow pointing to the "Parts" tab in the sub-navigation menu.


 

10. If the asset was sent to a vendor for repair, you will find information under “Sublet”.

This repair was completed at Stony Brook.

A screenshot of a work order record in FASTER Web, with a large red arrow pointing to the "Sublet" tab in the sub-navigation menu.


 

11.  Clicking on “Attachments” will show all invoices associated with the repair.

Click on the PDF icon to download the attachment

A screenshot of a work order record in FASTER Web with two red arrows: one pointing to the "Attachments" tab in the sub-navigation menu, and a second pointing to a PDF file icon in the list of attached documents.


 

12. For a printout of the repair, you can choose “Customer Print”

A screenshot of a work order record in FASTER Web, with a large red arrow pointing to the "Customer Print" link in the top right section of the screen.  Action-Oriented: Screenshot demonstrating how to generate a customer-facing copy of


 

13. Customer "Print" example

A screenshot showing the generated "Customer Copy" document for Work Order 388 in FASTER Web, displaying detailed asset, repair, and cost information.


 

14. "Downtime" will give details when the repair started and finished

A screenshot of a work order record in FASTER Web, with a large red arrow pointing to the "Downtime" tab in the sub-navigation menu.

 

Accessing Asset Information

 

1. Go to the “Assets” tab on the menu bar

A screenshot of the FASTER Web interface with a large red arrow pointing to the "Assets" tab in the top navigation menu.


 

2. Looking for a Specific Asset:

Enter an asset number* then hit “Search” icon

* TIP: Your asset number is listed on the monthly billing statement.

A screenshot of the FASTER Web interface showing "BK4614" entered in the "Search Assets:" field, with a large red arrow pointing to the magnifying glass search icon.


 

3.  You will be brought to the “Master” tab for that asset.

A screenshot of the "Master" tab for Asset BK4614 in FASTER Web, showing the vehicle's general identification details and snapshot summary panels.


 

4. View All of Your Assets:

Leave box blank and hit “Advanced Search”

A screenshot of the FASTER Web interface with a large red arrow pointing to the "Advanced Search" link in the left sidebar.


 

5.  You will then be asked to enter search options

A screenshot of the Advanced Search Options screen for Assets in FASTER Web, displaying various blank filter fields and an empty Search Results table.


 

6. Drop Down - Left Side

  • Leave asset number blank
  • Organization = 002 [SBU]
  • Department = Select your department
  • Asset Shop = Auto
  • Hit “Search” button

A screenshot of the Advanced Search Options in FASTER Web, showing specific dropdown filters selected for Organization, Department, and Asset Shop before executing a search.


 

7. All of your department assets will be listed in alphabetical order by asset number

A screenshot of the Advanced Search Options screen in FASTER Web, showing a populated Search Results table based on the applied filters.


 

8. View a specific asset by clicking “View” next to the desired asset 

View a specific asset by clicking “View” next to the desired asset


 

9.  You will be brought to the “Master” tab for that asset.

A screenshot of the "Master" tab for Asset BK4614 in FASTER Web, showing the vehicle's general identification details and snapshot summary panels.


 

10.  Master Tab: Identification

  • The section shows basic information about the asset
  • Asset number, year, make and model
  • “Serial” or VIN number
  • Vehicle class
  • Department the vehicle is assigned to

Alt Text Options for Asset_Details10.png This image provides a closer look at the left side of the asset record we saw in the previous screenshots. Since there are no red instructional arrows, the focus is strictly on the information presented in this specific section. Here are a few options for your alt text:  Concise (Recommended): A cropped screenshot of the "Master" tab for Asset BK4614 in FASTER Web, focusing on the "Identification" section that lists the vehicle's specifications.


 

11. Master Tab: Snapshot Glance

  • This gives a snapshot of some important information:
  • Life Cycle cost and maintenance to date
  • Open Work Orders
  • Last PM (oil change) date and Meter Reading (mileage).
  • Last SA or “Scheduled Action”. We use this for yearly NYS Inspection

A cropped screenshot of the asset record in FASTER Web, focusing on the quick-reference summary panels such as Life Cycle Cost, Open Work Order, and Last Meter Reading.


 

12.  “PM’s, SA’s” Tab:

This tab will give detailed information about past oil changes, inspections and due dates.

A screenshot of an asset record in FASTER Web, with a large red arrow pointing to the "PM's, SA's" tab in the horizontal sub-navigation menu.


 

13.  “Cost History” Tab:

This tab will show historical costs broken down by category. Using the drop down will show cost for each month.

A screenshot of the "Cost History" tab for an asset record in FASTER Web, with a large red arrow pointing to the expand toggle next to the year "2026" in the data table.


 

14.  “Contacts” Tab:

This tab will show who is listed as the contact for each asset. Contacts can be updated by emailing sbu_fleet@stonybrook.edu.

A screenshot of an asset record in FASTER Web, with a large red arrow pointing to the "Contacts" tab in the horizontal sub-navigation menu.