Emergency Management

SB GUARDIAN

 
 
SB Guardian is an app powered by RAVE Guardian which serves two main functions for your safety.

Panic Call Mode

With this feature, users can program the Guardian phone number into a designated speed dial, allowing a one touch call that will automatically notify University Police. If the user's phone utilizes smart technology and has GPS capability, the panic call will also indicate the caller's location on campus, thereby facilitating a faster response by police or other emergency responders. Basic information including a photograph and personal description will also appear, alerting University Police as to the identity of the person in need. The user will also have the option to add additional information to the database including their vehicle information, allergies, or other special considerations emergency responders should be aware of when responding.


Safety Timer Mode

With this feature users can set a time that coincides with the time they expect to travel from one location on campus to another. If the caller arrives safely and deactivates their timer, the University Police Department will never receive notification that a timer was ever set. If the user does not deactivate their timer they will receive a notification from the app three minutes prior to its expiration. If the user does not reach their destination, or is otherwise detained, the timer will automatically trigger a panic call to University Police who will then be able to respond to their location. Users also have the option calling University Police directly from the app during or after the timer is set.

The features of the Guardian system will significantly enhance the safety of all students, faculty and staff on campus. Although we strongly recommend enrolling in the SB Guardian system, its use and enrollment are strictly voluntary.

Download Rave Guardian for iOS

Download Rave Guardian for Android

 

 

INSTRUCTIONS

After you download the app, enter your mobile number and verify it using the verification code texted to your device.

Click the checkbox to agree to Guardian's Terms & Conditions, which can be reviewed in the app.

NEW USERS: Enter your full information (you must use your Stony Brook University email.) Confirm the email once received in your inbox.  RETURNING USERS: If you've removed the app and are re-downloading it, your information may be stored from SOLAR. Just verify the information is yours, and accurate. 

Your location MUST be enabled in order for Guardian to function properly.

 

My Account

Enter emergency contacts, vehicles, and enable 9-1-1 profile sharing. If enabled, your Guardian profile can be shared with 9-1-1 operaters if you choose to do so. The information is only available to the 9-1-1 operators when you dial 9-1-1.


FAQs

No, SB Guardian is separate from the SB Alert Emergency Notification System.

Registration and use of this service is free to all active students, faculty, and staff. The only costs are those paid by the users directly to their cellular phone provider.

SB Guardian is a service supported by Rave Mobile Safety. Rave is a private company based out of Massachusetts that has been a leading provider of software safety solutions for a number of years. Rave overlay’s their software over an existing program called smart 911.

Yes. Rave uses the latest in security technologies and processes to ensure that all of your information is kept secure and private. Rave undergoes regular security audits to ensure the information security of data. Smart 911 undergoes the same security audits.

Yes, all you need to do is register and confirm your Stony Brook email to start using the app.

During the registration process, you’ll be asked to register your cell phone. At that time a SMS/Text message will be sent to your phone with a confirmation code. If you are able and willing to unblock SMS/Text messaging please do so. If not, you will not receive this message. Please email Emergency_Operations_Center@stonybrook.edu with your cell phone number and the University Police Office of Emergency Management staff will further assist you.

Yes, SB Guardian will work on Android and Apple mobile phone running on any US-based mobile carrier network. Location information is dependent on your location services settings on your phone.

If you change your cell phone number, you should log into your Smart911 account and update your profile with your new mobile number. You will not be asked to create a new profile, however this is the perfect time to review your existing profile, and confirm that the remainder of the information is up to date.

NO, in the event that you leave Stony Brook for any reason, your personal profile and account information will be removed from the system. Upon your return you will need to register your personal profile and cell phone information in the SB Guardian account.

NO, your privacy is of the utmost importance. You can only be located if a precautionary timer you have set expires or when activating the SB Guardian system in “panic” mode on your registered cellular phone.

NO, University Police will only be able to obtain your information if an alarm timer you have set expires or when activating the SB Guardian system in “panic” mode on your registered cellular phone.

NO. The SB Guardian app requires location settings to be turned on.

Yes factors include, but are not limited to: whether or not you are calling from inside a building or a cellular "dead spot"; the strength of your cell signal, such as proximity of cell towers or satellites; whether or not your phone is GPS enabled; and the type and quality of your phone, carrier and signal.

You will opt-in to this service. You will build your profile to give University Police as much information as you can. You are in control of the information presented by this service.

No, your cell phone will receive only one text message and one E-mail that provides you with a confirmation number indicating that your cell phone and Stony Brook E-mail have been registered. No other advertisements or spam will be sent to your cell phone from SB Guardian.