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Workshops & Weekly Chat

Workshop  CHAT

ASK THE OMBUDS - A WEEKLY INFORMAL ONLINE CHAT - Wednesdays @ 1 pm

The purpose of the chat is 1) to learn how the Ombuds Office can be a resource for you, 2) to discuss general issues about your work or study and 3) to learn about topics of interest such as effective and respectful communication, resolving problems or conflict and any other topics to assist you in improving the work or academic environment. 

Registration - NOT required.  CHAT CANCELED 1-26-22.    JOIN CHAT HERE.

JANUARY 2022 ONLINE WORKSHOPS

Click the workshop titles below to register.  You will receive a Zoom meeting invite later.

HAVING RESPECTFUL & EFFECTIVE CONVERSATIONS
Differences often arise from a lack of communication.  We tend to focus more on our own point of view, particularly during difficult conversations.   We forget to try to fully understand the other person's perspective.  This workshop is designed to:  help us understand why we may avoid difficult conversations, define what a difficult conversation is and prepare for a conversation that is based on mutual respect and trust.  We will review the importance of active listening skills as a foundation to effective conversations.

January 14, 2022, Friday, 12:00 pm to 1:30 pm
January 20, 2022, Thursday, 12:00 pm to 1:30 pm

COACHING SKILLS FOR SUPERVISORS 
Experts say that one of the keys to employee success is effective coaching.  As a coach, it is important to consistently reevaluate your supervisory strategies to ensure performance improvement and promote productivity.

This workshop will highlight effective coaching strategies, describe coaching skills, and define terms we often use interchangeably such as  coaching, counseling and mentoring.  They all help guide a team to improve performance.  You will also learn about the GROW Model for coaching which is different from the GROW Model at the Career Center.  Additionally, there will be breakout sessions and an anonymous poll.

January 12, Wednesday, 9:00 am to 11:00 am
January 18, Tuesday, 3:30 to 5:30 pm

A FEW REMINDERS WHEN WORKSHOPS ARE POSTED:
Click on the date of the workshop that you wish to attend. Reminders are sent out closer to the workshop date. If you cannot access the registration form, try another browser or contact the Ombuds Office.  For ONLINE workshops, a ZOOM link will be sent out after registration.

LIST OF WORKSHOP TITLES & DESCRIPTIONS
Upon request workshops will be customized for your department, class or work group.

Change & Transition
Change & Transition - Navigating New Waters

Communication
Communicating Across Generations
Communicating During A Crisis
Communication Tool Kit - I Hear You
Communicating with Care & Compassion
Enhancing Communication
Having Respectful & Effective Conversations
Modes of Communication & When to Use Them
More Tips on Respectful & Effective Communication
What's Your Communication Style?

Conflict
High Conflict Behavior - What Is It & What Can You Do About It
Negotiating Conflict
Test Your Knowledge About Conflict - Take the Conflict Awareness Quiz
Tools for Resolving Conflict
Understanding Conflict

Culture
Creating a Compassionate Environment During Uncertain Times - It takes all of us!
Creating a Positive Environment

Management
Coaching Skills for Supervisors
Managing UP - Addressing challenging situations
Managing UP - How to improve your relationship with your boss
Managing Change (Management/Supervisory Training)
Managing Difficult Conversations (Management/Supervisory Training)
Negotiating Conflict (Management/Supervisory Training)

Performance
Improving Performance

Resilience
How Resilient Are You?

Team Building
Working Effectively Together

Ombuds Office Orientations about the office's role & services for:
Faculty & Staff
Supervisors/Management
Students

Tell Me About "Ombuds" - What the Office Does & How It Can Benefit Me?