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Handling Conflict

The aim of argument and of discussion, should not be victory, but progress. --- Joseph Joubert

Differences can be the sources of creativity, or they can serve to divide. --- Craig Runde

The reality today is that we all are interdependent and have to co-exist on this small planet.  Therefore, the only sensible and intelligent way of resolving differences and clashes of interests, whether between individuals or nations, is through dialogue. --- The Dalai Lama

HANDLING CONFLICT

Using the "Interest-Based Relational Approach"

Framing & Reframing by Bernie Mayer

Managing Conflict ◊Thomas-Kilmann Conflict Mode Instrument (TKI)

Dr. Ralph H. Kilmann and the TKI Assessment Tool

Leadership and Conflict within Organizations by Dr. Ralph H. Kilmann

conflict

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