Financial Aid Frequently Asked Questions Regarding COVID-19
We understand that many students and families will have questions related to COVID-19 and the impact it may have on your financial aid. We are open and ready to serve our current and prospective students and their families. In order to assist you effectively and efficiently, you may contact our advsiors via e-mail at firstname.lastname@example.org from 8:30 AM to 5:00 PM Monday through Friday. Additionally, you may speak with an advisor by calling us at 631-632-6840 from 10:00 AM to 3:00 PM Monday through Friday.
Please note that at this time our mail service has been temporarily suspended. For secure and faster processing, students who have outstanding To Do List items are encouraged to utilize the SOLAR Upload feature, when available. If you are unable to upload the document, please securely fax the document to us at 631-632-9525.
Courses with Pass grades will count toward your total hours for the Cumulative Completion Rate for federal financial aid. However, Pass grades will not count in your GPA calculation. If you had a requirement to improve your GPA for the Spring 2020 semester, you may want to consider how many Pass grades you take in order to maintain your eligibility. Courses that earn NC grades will count as attempted but not completed, and could impact your eligibility for federal aid. If you are on financial aid warning or probation and need to improve your GPA, we encourage you reach out to the financial aid office with questions specific to your situation. For more information, review our Satisfactory Academic Progress guidelines .
A bill has been passed suspending payments and interest accrual on Federal Direct Loans and Federal Family Education Loans (FFEL) held by the Department of Education have been until September 30, 2020. The bill also counts each month of suspended loan payments as if the borrower had made a payment for the purpose of income-driven repayment plan loan forgiveness or Public Service Loan Forgiveness, as well as for loan rehabilitation purposes. Suspended payments are to be reported to consumer credit reporting agencies as regularly scheduled payments made by the borrower.
The Department of Education has suspended the in-person submission or notarized document requirement. While the documents will still be required, they may instead be submitted in person or electronically, via email, through uploading photos, or through the school’s portal. Please review your SOLAR account for instructions.
The Office of Financial Aid & Scholarship Services will begin reviewing all requests for re-evaluations for the 2020-2021 academic year, including any requests related to COVID-19, beginning July 1, 2020 .
The reason for the timing is we use the estimated income from July 1, 2020 to June 30, 2021 (the academic year). If you would like to be considered for a re-evaluation, please contact your corresponding financial aid office .
Please visit our Special Circumstances page for additional information.
As per federal regulations, when a student officially or unofficially withdraws from all classes in a semester, the Office of Financial Aid and Scholarship Services will first confirm that the student began attendance in all classes for which Federal Financial Aid Awards were processed. Please review the following link for information.
These questions should be addressed by the Bursar/Student Accounts Office. Please visit the following link for additional information.
The Coronavirus Aid, Relief, and Economic Security (CARES) Act was passed by Congress and signed into law to provide economic relief from COVID-19. One section of the CARES Act established the Higher Education Emergency Relief fund and sent money to schools to use for emergency financial aid grants to students for expenses related to the disruption of campus operations due to the pandemic. These grants are not meant to offset loss of income, student or family job loss, or pay for other family expenses. The goal of these funds is to provide financial assistance to a wide range of students in a timely manner in order for them to maintain access to education.
Please visit the CARES Act webpage for additional information.
Please review the following link for recent updates from the University: https://www.stonybrook.edu/commcms/coronavirus/