Team Dynamics (TDX): Centralized Ticketing for Foundation Financial and Vendor Services
Team Dynamics is a ticketing system that streamlines vendor requests, payment inquiries, check voids and payment reissues, credit card applications, credit card limit increases and inquiries.
SBF has transitioned to the Team Dynamics (TDX) ticketing system for:
Payments that are linked to existing POs
- Internal Department Use Only
- External Vendor PO Payments (Submitted by the vendor only)
Payment Inquiries
Fund and Expense Transfers
Spending Your Money
Payment Requisitions
- General Payment Requisitions (Employee business meal reimbursements, student reimbursements)
Independent Contractors
- Payments to Independent Contractors (Must be approved by HR via this link for all new vendors)
- Additional Payments for Independent Contractors (Multiple payments for an existing contract)
Hardship
AvidInvoice
- Avid Support and New User Access (Includes vendor mailing and email address changes, password reset, speed chart update and adding a new account/department to the user’s profile)
The only services not being processed through TDX at this time are:
- Purchase order (PO) creation should continue to be emailed to sbf_po@stonybrookfoundation.org.
For queries that could not be answered through the Foundation’s webpages, please use SBF General Help, a centralized TDx intake form, to ensure Foundation-related requests are appropriately prioritized and routed to the team best positioned to respond. For complex requests, the Foundation team may request additional information before completing the review.
For more details on the new services and Team Dynamics, please contact:
Carla Whittingham, Associate Director of Operations: carla.whittingham@stonybrookfoundation.org
Amanda Johann, Accounts Payable Manager: amanda.johann@stonybrookfoundation.org
Carla Whittingham, Associate Director of Operations: carla.whittingham@stonybrookfoundation.org
Amanda Johann, Accounts Payable Manager: amanda.johann@stonybrookfoundation.org
