Concourse: Secure ACH Payment Processing for Stony Brook Foundation Payees
The Stony Brook Foundation (SBF) has partnered with J.P. Morgan Chase to provide Concourse, a secure ACH payment solution for all payees of the Stony Brook Foundation.
Forms marked with "you must be logged into TDX to access" are hosted within the SBF Resources section in SBF TDx Portal. To access the form, you must first be logged into the portal by clicking one of these links using your NetID and password.
HOW WILL MY VENDORS (PAYEES) SIGN UP FOR ACH PAYMENTS?
Providing SBF with the correct email address for the payee’s accounts receivable or billing department is key.
Payees that have a payment ready for disbursement will be sent an email notification from J.P. Morgan Chase requesting them to accept payment and providing an option to the payee to have the funds electronically deposited into their account. At this time payees can register for ACH through Concourse’s secure portal and save their bank information and even set up autopay for future payments.
WILL ACH BECOME THE DEFAULT PAYMENT?
No, ACH will not become the default method of payment. The default payment type will continue to be a check. Payees who register for Concourse’s ACH payment option will expedite receipt of payment. Each time a payment is ready, the payee will be notified via email. If the payee elects not to register for ACH or ignores their email notification, the payment will be made via check seven days after the email is sent.
HOW DOES A PAYEE CLAIM PAYMENT?
Payees will receive an email from J.P. Morgan Concourse with the subject “You Have Received a Payment from Stony Brook Foundation, Inc.” The email will have the payment details with a link to register and accept payment. Registration is required upon first use only.
Please share this JPM Chase Concourse QuickStart Guide for Vendors (you must be logged into TDX to access) with your vendors. It is a step-by-step guide to the Concourse payment platform.
Providing SBF with the correct email address for the payee’s accounts receivable or billing department is key.
Payees that have a payment ready for disbursement will be sent an email notification from J.P. Morgan Chase requesting them to accept payment and providing an option to the payee to have the funds electronically deposited into their account. At this time payees can register for ACH through Concourse’s secure portal and save their bank information and even set up autopay for future payments.
WILL ACH BECOME THE DEFAULT PAYMENT?
No, ACH will not become the default method of payment. The default payment type will continue to be a check. Payees who register for Concourse’s ACH payment option will expedite receipt of payment. Each time a payment is ready, the payee will be notified via email. If the payee elects not to register for ACH or ignores their email notification, the payment will be made via check seven days after the email is sent.
HOW DOES A PAYEE CLAIM PAYMENT?
Payees will receive an email from J.P. Morgan Concourse with the subject “You Have Received a Payment from Stony Brook Foundation, Inc.” The email will have the payment details with a link to register and accept payment. Registration is required upon first use only.
Please share this JPM Chase Concourse QuickStart Guide for Vendors (you must be logged into TDX to access) with your vendors. It is a step-by-step guide to the Concourse payment platform.
To ensure your vendor will receive the ACH payment option, please include the payee’s
accounts receivable or billing department email address on the following forms when
setting up a vendor or submitting a paper requisition:
- New Vendor Form (you must be logged into TDX to access) (Note: This form should be sent to vendors to complete to assist departments in submitting new vendor requests in the Team Dynamics (TDX) Ticketing System. SBF is no longer accepting new vendor setup requests via email. All requests must be submitted via the new TDX ticketing system. See the “How To” section of “Spending Money From Your Account” for more information.)
- Requisition Form (you must be logged into TDX to access)
For questions or concerns, please email concourse_help@stonybrookfoundation.org.