/Finance & Administration
Office of the Controller

REFUND PAYMENTS

Stony Brook University is excited to announce our partnership with J.P. Morgan Chase (JPMC) to provide a digital payment method for Accounts Payable payments to faculty, staff and our medical center (Stony Brook University Hospital), dental clinic and the Long Island State Veterans Home.

The JPMC platform, called Concourse, serves as a digital gateway providing those who have received a refund or reimbursement with the ability to receive their payments electronically. This new process is faster and eliminates much of the manual work involved in writing, printing, mailing and processing checks. Even better, it’s environmentally friendly and helps contribute to our University’s sustainability efforts by creating a fully paperless process.

You’ll no longer need to wait to receive a check in the mail. Instead, those eligible for a refund will receive an email with instructions on how to easily connect their bank account to the Concourse platform, and funds will be deposited within one business day. And once your account has been connected, you’ll be alerted via text of any future refunds/reimbursements, and when those funds have been deposited in your selected account.

Students

Contact during normal business hours if you experience any difficulties regarding your payment. 

Email: bursar@stonybrook.edu

You will receive an email from J.P. Morgan Chase (dontreply@jpmorgan.com) with the Subject : “You Have Received a Payment From State University of New York (SUNY - Stony Brook)”. The email will have the payment details with a link to register and accept payment. When you register you will need to use your email address and can also add a phone number to allow for text notifications. You will only need to register the first time after which you will receive either an email or text to accept future payments.

Students who are anticipating a refund should consider adding “dontreply@jpmorgan.com” as a trusted sender in their email account as well as designate their @stonybrook.edu email address as “preferred” under their SOLAR ‘Security and Personal Data’ page. If you have questions, please contact us (information to the left of this FAQ section).

Please contact us (information to the left of the FAQ section).

Please contact us (information to the left of this FAQ section).

A payment will be sent to J.P.Morgan Chase for processing once a payment request is submitted and approved by the department and reviewed and processed through our Accounting Department. Approved payments will be processed twice a week, excluding bank holidays and winter break.

All students, even those who previously set up a Direct Deposit preference through their SOLAR account, will be asked to set up a direct deposit preference and will have five (5) business days to Accept the Refund and enter their preferred bank account information.

If a Direct Deposit Account is not set up within five (5) business days, the refund will be issued and mailed to the student as a paper check to the home address in your SOLAR account.

Stony Brook Hospital Patients


Contact us during normal business hours if you experience any difficulties using the Concourse platform, or have questions about your payment.

Phone: 631-444-4151

You will receive an email from J.P.Morgan Chase with the Subject, “You Have Received a Payment From State University of New York (SUNY - Stony Brook)”. The email will have the payment details with a link to register and accept payment. When you register you will need to use your email address and can also add a phone number to allow for text notifications. You will only need to register the first time which you will receive either an email or text to accept future payments.

Please contact us (information to the left of this FAQ section).

Please contract us (information to the left of this FAQ section).

A payment will be sent to J.P.Morgan Chase for processing once a payment request is submitted and approved by the department and reviewed and processed through our Accounting Department. Approved payments will be processed once a week, excluding bank holidays and winter break.

You have 5 days to accept your payment with a reminder coming 3 days before it expires. If you do not accept your payment within the 5 days a check will be printed and mailed to the address on file.

Please contact us (information to the left of this FAQ section) to verify the address given.

Long Island State Veterans Home

Contact us during normal business hours (7:30am - 4:00pm) if you experience any difficulties using the Concourse platform, or have questions about your payment.

Phone: 631-444-8687 or 631-444-8683

Email: virginia.short@lisvh.org

You will receive an email from J.P.Morgan Chase with the Subject, “You Have Received a Payment From State University of New York (SUNY - Stony Brook)”. The email will have the payment details with a link to register and accept payment. When you register you will need to use your email address and can also add a phone number to allow for text notifications. You will only need to register the first time which you will receive either an email or text to accept future payments.

Please contact us (information to the left of this FAQ section).

Please contact us (information to the left of this FAQ section).

A payment will be sent to J.P.Morgan Chase for processing once a payment request is submitted and approved by the department and reviewed and processed through our Accounting Department. Approved payments will be processed once a week, excluding bank holidays and winter break.

You have 5 days to accept your payment with a reminder coming 3 days before it expires. If you do not accept your payment within the 5 days a check will be printed and mailed to the address on file.

Please contact us (information to the left of this FAQ section) to verify the address given.

Stony Brook Dental Clinic Patients

Contact us during normal business hours if you experience any difficulties using the Concourse platform, or have questions about your payment.

Phone: 631-631-8989, option 2

You will receive an email from J.P.Morgan Chase with the Subject, “You Have Received a Payment From State University of New York (SUNY - Stony Brook)”. The email will have the payment details with a link to register and accept payment. When you register you will need to use your email address and can also add a phone number to allow for text notifications. You will only need to register the first time which you will receive either an email or text to accept future payments.

Please contact us (information to the left of this FAQ section).

Please contact us (information to the left of this FAQ section).

A payment will be sent to J.P.Morgan Chase for processing once a payment request is submitted and approved by the department and reviewed and processed through our Accounting Department. Approved payments will be processed once a week, excluding bank holidays and winter break.

You have 5 days to accept your payment with a reminder coming 3 days before it expires. If you do not accept your payment within the 5 days a check will be printed and mailed to the address on file.

Please contact us (information to the left of this FAQ section) to verify the address given.

Stony Brook Departments (Faculty and Staff)

Contact us during normal business hours if you experience any difficulties using the Concourse platform, or have questions about your payment.

Phone: 631-632-1304

Email: Bryan.McMullin@stonybrook.edu

You will receive an email from J.P.Morgan Chase with the Subject, “You Have Received a Payment From State University of New York (SUNY - Stony Brook)”. The email will have the payment details with a link to register and accept payment. When you register you will need to use your email address and can also add a phone number to allow for text notifications. You will only need to register the first time which you will receive either an email or text to accept future payments.

Please contact us (information to the left of this FAQ section).

Please contact us (information to the left of this FAQ section).

A payment will be sent to J.P.Morgan Chase for processing once a payment request is submitted and approved by the department and reviewed and processed through our Accounting Department. Approved payments will be processed twice a week, excluding bank holidays and winter break.

You have 5 days to accept your payment with a reminder coming 3 days before it expires. If you do not accept your payment within the 5 days a check will be printed and mailed to the address on file.

No, departments will process payment requests in the same manner as today.

Yes, you would follow the same process as today to request a pick-up check, but we do not encourage the digital option to eliminate the need to write out a manual check.

Please contact us (information to the left of this FAQ section) to verify the address given.