FAQs: Credit/Refund on Spring 2020 Semester Costs
The Department of Recreation and Wellness continues to provide Student recreation
through various online engagement platforms. Students can continue to utilize wellness/recreation
programs by joining any one of the virtual fitness classes daily via the Atleto phone
app. Students can join the daily lunch time and night time trivia via crowdpurr (https://www.crowdpurr.com/)
or participate in the esport intramural league via IM Leagues (https://www.stonybrook.edu/commcms/studentaffairs/rec/intramurals/registration.php)
Although we cannot recreate face to face, The Department of Recreation and Wellness has made every effort to offer opportunities to our seawolves virtually.
The Technology Fee funding assists in improving and expanding network infrastructure, access to library resources, media systems, technology support services, security of student data, and more. In addition, recent changes to distance learning technology needs have resulted in new and unexpected costs.
Student Health Services (SHS) and Counseling & Psychological Services are still open and serving the campus community. SHS is now open seven days weekly providing face to face visits for special circumstances, and all services have transitioned to a full comprehensive telemedicine, and telecounseling, Telepsychiatry model. Our Laboratory, pharmacy are all still open and providing services to our students who are commuters but also may still reside on campus. Additionally our partners in Center for Prevention & Outreach (CPO) have added numerous virtual support platforms that these, as well as the telehealth services are easily accessible and available to all our students despite where they reside.
Other fees such as Academic Excellence and College fees are mandatory Fees that support building and enhancing academic and student success.We hope the information above answers your question.
In addition, recent changes to technology needs across campus have resulted in new and unexpected costs. Our SUNY approved COVID-19 related adjustments do not include a reduction of the Technology Fee.
A: Student Health Services (SHS) and Counseling & Psychological Services are still open and serving the campus community. SHS is now open seven days weekly providing face to face visits for special circumstances, and all services have transitioned to a full comprehensive telemedicine, and telecounseling, Telepsychiatry model. Our Laboratory, pharmacy are all still open and providing services to our students who are commuters but also may still reside on campus. Additionally our partners in Center for Prevention & Outreach (CPO) have added numerous virtual support platforms that these, as well as the telehealth services are easily accessible and available to all our students despite where they reside.
A: Instructions are available here: https://www.stonybrook.edu/commcms/bursar/withdrawals/DirectDeposit
You can also click on the “Enroll in Direct Deposit” link under the “Campus Financial Services” section of your SOLAR home page.
A: The adjustments to fees were made using the following SUNY Administration approved methodology:
- Intercollegiate Athletics Fee: Pro-rated based upon percentage of intercollegiate games/events held vs. cancelled.
- Transportation Fee: Pro-rated based on date of service reduction.
- Campus Recreation: Pro-rated based upon date of service reduction.
- Pro-Rated computed by the daily rate for each room type. The amount of the adjustment will be the result of: number days remaining in the term from official checkout multiplied by the daily rate for the specific room type.
- Adjustments include prorated amounts of the total charge inclusive of meal swipes.
- Fees are included in the prorated adjustment.
- Prorated calculation adjustment amounts will factor in actual amount paid.
Dining Dollar Plans
- Plan fees will be prorated beginning March 23, 2020.
- For continuing students, unused dining dollars and prorated adjustments will roll over to the following semester
- Graduating Seniors and non-returning students, adjustments will include the prorated fee and unused amounts.
Students remaining on campus
- Meal Plans have been rolled into the Emergency Dining Services Program available to all students who have requested and received approval to remain on campus.
Student Activity Fees
Undergraduate Activity Fee
- The USG EC Board and Senate have approved a prorated adjustment based on the amount of reduced activities for the Spring semester and annual obligations through June 30, 2020.
- USG is continuing to operate and offer online events and services for Spring that meet guidelines for social distancing and safety.
Graduate Activity Fees
- GSO has submitted a prorated adjustment amount to reflect reduced activities for the Spring semester and annual obligations through June 30,2020.
- GSO is continuing to operate and support students online for Spring to meet guidelines for social distancing and safety.
Course fee refunds were determined on a course by course basis. Many course fees were still applicable in the Spring term, despite moving to online course delivery. Those that were determined to be affected by change in delivery method, full or partial, will be refunded.
A: Send an email to email@example.com and include your student ID number.
A: The Spring 2020 adjustments will take up to 8-10 business days. Students will receive a follow up communication regarding refunds when the adjustments are completed.
A: No. If you would like to use any credit on your account to reduce your student loans you will need to contact Financial Aid before a refund is issued. If the refund has already been issued you can contact your loan provider directly to arrange payment and reduction of your loan.
A: Direct Deposit (ACH) refunds typically take 2 to 3 business days to arrive in your account. Hard Copy Checks are sent via the U.S. Postal Service and typically arrives within 5-10 business days, however some checks may take longer due to COVID-19 related delays.
A: Effective 3/27/2020 holds for Spring 2020 balances have been updated. If you have an unpaid balance for only Spring 2020 you will be able to complete room selection and register for Summer2020 and/or Fall2020 classes. The updated hold blocks transcript and diploma requests. If you have questions related to your hold please email firstname.lastname@example.org .
A: Students living on campus prior to the COVID-19 crisis will receive a refund or credit for housing fees and meal plan fees (if applicable) based on the proportionate time between when they left campus housing – and were formally cleared by Residential Life – and the end of the Spring term.
A: Students living off-campus with meal plans will receive a refund or credit for the unused portion of their meal plans.
A: The fees eligible for credit/refund include:
- Transportation fee
- Athletics fee
- Recreation and campus life fee
- Student activity fee
A: The calculation of the amount of the refund or credit is being determined for each of these fees: transportation, athletics, recreation and campus life and student activity. As soon as additional information is available, we will update you.
A: Credits or refund approaches will be finalized as soon as possible and certainly before the end of the spring semester.