Quick Tips Before You Buy Your Ticket

Planning to join a Beyond the Brook trip? Read this first!

Check when tickets go on sale – View the semester trip calendar and sale dates so you don’t miss out.

Log on 5 minutes before tickets go live – Popular trips sell out quickly!

Tickets are limited – Some trips may sell out in minutes.

Use a payment method you’ve used before – Double-check your billing address and payment info to avoid checkout errors.

Look for your confirmation email – If your order is successful, you’ll receive both a receipt and email confirmation.

Trip sold out? Join the waitlist! – Spots often reopen. Check your email frequently if you’re waitlisted.

Plan to use provided transportation – Students are expected to travel with the group unless approved otherwise by the trip chaperone.

Tickets are non-refundable & non-transferable – Missing a trip or bus may affect eligibility for future trips.

Pro Tip:

Set a reminder for ticket launch times and log in early — the most popular trips go fast.

FAQs:

Trip tickets go live on specific sale dates listed on each trip page. Be sure to check the semester trip calendar for when tickets become available.

Tips for securing a ticket:
- Log on 5 minutes before tickets go live
- Tickets are limited and can sell out quickly
- Use a payment method you’ve used before
- Double-check your billing address and payment information before checkout
Payment issues can cause errors and lead to losing your spot.
Most payment issues happen because:
- Billing information doesn’t match the card
- The payment method hasn’t been used online recently
- Card information was entered incorrectly
Make sure your billing address is correct and use a payment method you are familiar with.
If your purchase is successful, you will receive:
- A receipt immediately after checkout
- An email confirmation of your registration
If you do not receive confirmation, check your spam folder or contact Beyond the Brook.
Join the waitlist!

Students often can no longer make a trip, or spots open up. If you are on the waitlist:
- Check your email frequently
- Watch for notifications about newly available spots
- Respond quickly if a space opens
Yes. Students are expected to use the provided transportation to and from the trip unless approved otherwise by the trip chaperone.

Failure to follow transportation policies may result in suspension from future Beyond the Brook trips
Some trips allow independent return travel (such as leaving from the destination instead of taking the bus back).

If a trip permits this:
- You must communicate with the trip chaperone on the day of the trip
- You are still guaranteed transportation to and from the event
- Failure to notify a chaperone may result in suspension from future trips
You will typically acknowledge this policy during registration.

Where do buses leave from?

Departure details are included in your confirmation email and receipt.

For most trips, buses depart from the Stony Brook Union or nearby designated pickup areas.

Important: Buses leave on time and may depart with or without you, so arrive early
Always bring:
- Your Stony Brook ID
- Any trip-specific items (listed in your receipt/email)
- A charged phone
Depending on the trip, you may also need items like:
- Comfortable walking shoes
- Spending money for lockers, food, or extras not included
Some trips include food, and some do not.

Check the trip description carefully. If food is included, it will be listed in the event details and confirmation receipt
No.

All Beyond the Brook tickets are non-transferable and non-refundable.

Failure to attend after registering may result in suspension from future off-campus trips.
If you miss the bus:
- No refunds will be issued
- You may lose your spot on the trip
Please plan ahead and arrive early.
Before the day of the trip: Message the chaperone or email the team at BeyondTheBrook@stonybrook.edu as soon as possible so we can offer your spot to a student on the waitlist.

On the day of the trip: You must call or text the trip chaperone directly to notify them.

No Show Policy: Failure to communicate your absence (no-showing) multiple times will result in a suspension from future trips.

Please note these trips are very popular, so we ask that you communicate any change in plans as soon as possible so we may offer an opportunity to another student.