Frequently Asked Questions

• What is Wolfie Wallet?

  Wolfie Wallet is a campus prepaid declining balance debit account encoded on your campus ID. It is a safe and convenient way to make purchases from on and select off-campus merchants, make purchases from campus stores such as Shop Red or FedEx in the Melville Library, vending machines, mail packages in the residential mailroom, and utilize print and copy services. Wolfie Wallet is different from the Meal Plan.

  It is:

  • Accepted at more locations
  • Refundable

  It is NOT:
  

  • Exempt from New York State sales tax
  • Billable to your Student Account (SOLAR)
  • Payable directly by Financial Aid
• How do I add funds to Wolfie Wallet?

  Funds can be added to your Wolfie Wallet through any of the following ways:

  1. You can add funds with a credit card online.
  2. You can add funds with cash through the Cash-to-Account machines.

  By adding funds to your ID card, you agree to receive email notifications regarding your Wolfie Wallet plan.

• Where can I check my balance?

  You can check your balance online.

• If I run out of funds on my meal plan, should I add funds to Wolfie Wallet to make additional food purchases on campus?

  It is your choice!

  If you are sure you are going to use all of the funds you add by the end of the semester, adding funds to your meal plan will save you funds. All student meal plans are tax-exempt, saving you 8.625% on every purchase. However, meal plans are not refundable and must be used in its entirety by the meal plan end dates. For more information on meal plans, visit our Meal Plan website.

  But, if you are too busy to track your meal plan balance at the end of the semester, Wolfie Wallet is a better choice. Wolfie Wallet purchases are not sales tax-exempt, but the funds you add will not have an end date and will rollover from semester-to-semester.

• Where can you use Wolfie-Wallet off campus?
  For a complete list of off-campus locations, go to our locations page: stonybrook.edu/wolfiewallet/locations
• Is there any exclusions of what I can buy with Wolfie Wallet?

  You cannot buy gift cards, alcohol, cannabis or cigarettes with Wolfie Wallet.

• Is Wolfie Wallet part of the meal plan?

  No.

• Can I transfer funds from my Meal Plan to Wolfie Wallet?

  No.

• Can I tranfser funds from Wolfie Wallet to my Meal Plan?

  Yes. Send an email to mealplan@stonybrook.edu to request the transfer of Wolfie Wallet funds to dining dollars.

  With Meal Plans you save sales tax and receive a 10% discount at dine-in when using dining dollars!

• Does Wolfie Wallet rollover from semester to semester?

  Yes, Wolfie Wallet will roll over from semester to semester until you graduate or withdraw from the University.

• Where can I use Wolfie Wallet?
  For a complete list of locations, go to our locations page: stonybrook.edu/wolfiewallet/locations
• How can I get a refund on funds in my Wolfie Wallet Account?

  If your balance is $20 or more and you are withdrawing, graduating, or no longer working at Stony Brook University, please email mealplan@stonybrook.edu. After two years of inactivity any value left on the account will be forfeited.

• Which merchants offer a discount when using Wolfie Wallet to pay for purchases?

  For a complete list of discounts, go to our locations page: stonybrook.edu/wolfiewallet/locations

• Do I have to pay sales tax on my purchases when using Wolfie Wallet?

  Yes.

• If I lose my card, do I lose the funds in my Wolfie Wallet account?
  No. 
• Can I add funds to my Wolfie Wallet account through SOLAR?
  No.
• Which off campus merchants offer delivery?
  For a complete list of locations that offer delivery, go to our locations page: stonybrook.edu/wolfiewallet/locations

Forgotten/Lost Passwords

If you have forgotten or lost your password, you can request that your password be sent to the ORIGINAL EMAIL ADDRESS you signed up with. You will need your University ID number. For security reasons passwords will only be sent to the original email address that you signed up with.

If you do not know the original email address you signed up with you must email the FSA Services Office (mealplan@stonybrook.edu) with the following information:

• your full name,
• your University ID number,
• your date of birth, and
• your billing address on record with the University 

Your account will be reset so you can log in as a new user.

Lost Cards

If you lost your ID card, please visit the Stony Brook University Campus Card Office at the Stony Brook Union, Suite 207.

To safeguard students’ meal plan accounts, cashiers are not permitted to key in ID numbers without a photo ID. Lost cards must be replaced within 72 hours.

To prevent others from obtaining meals and charging them against a student’s account, lost ID cards must be immediately reported via the web.

NOTE: When you report your card lost, it will put a hold on all of your accounts (Meal Plan and Wolfie Wallet).

Replacing Lost, Stolen or Damanged Campus ID Cards

In the event you need to replace your student ID card, please contact the Campus Card office.

If your ID card is lost, damaged, or no longer functions and is less than four years old the $25 replacement fee will apply. Please note that this fee will apply to cards that do not appear visibly damaged as the Campus Card Office cannot attest to what stresses were placed on the card that caused it to malfunction. Our ID cards are designed to last at least four years under normal use and conditions.

There will be no charge for a new ID card related to the following:

• A name change
• A title change
• The first ID card issued
• A replacement for an expired ID card related to employment