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Main Campus

FSA Student Services Office
Phone: (631) 632-6517

Southampton Hospital

Phone: (631) 726-8232

Forgotten/Lost Passwords

If you have forgotten or lost your password, you can request that your password be sent to the ORIGINAL EMAIL ADDRESS you signed up with. You will need your University ID number. For security reasons passwords will only be sent to the original email address that you signed up with.

If you do not know the original email address you signed up with you must email the FSA Services Office ( with the following information:

  • your full name,
  • your University ID number,
  • your date of birth, and
  • your billing address on record with the University 

Your account will be reset so you can log in as a new user.

Lost Cards

To prevent others from obtaining meals and charging them against a student’s account, lost ID cards must be immediately reported via the web.

NOTE: When you report your card lost, it will put a hold on all of your accounts (Meal Plan and Wolfie Wallet).

Replacing Lost, Stolen or Damanged Campus ID Cards

In the event you need to replace your student ID card, please contact the Campus Card office.

Refund Policy

If your balance is $20 or more and you are withdrawing or graduating from Stony Brook University, you may request a refund in writing by emailing to notify the FSA Student Services Office. After two years of inactivity any value left on the account will be forfeited. Wolfie Wallet funds are non-transferrable.