Cardholders are assigned a single transaction limit of up to $2500.
No, P-Cards are funded by State accounts only. Please stay tuned for information regarding
the new RF Credit Card program scheduled to launch at the end of August 2022.
State VISA Procurement Cards may NOT be used for any travel related expenses. Please refer to our Travel & Card Program website for travel related inquiries.
No, the State VISA Procurement Card cannot be used for any travel related expenses. Using the P-Card to "hold" a reservation will put the traveler's
reservation in jeopardy. Please stay tuned for information regarding the new Travel
Card program scheduled to launch in September 2022.
No, the P-Card cannot be used. When making purchases related to academic programs
please requistion your order through your e-procurement system (WolfMart or Lawson).
VISA Procurement Cards may NOT be used to purchase gift certificates or any "gift" of any nature.
Immediately contact the Citibank Help Desk by calling 1-800-248-4553
After reporting your issue to the banking institution, please report the issue to
the Procurement, Travel & Card Program department as well by via e-mail at firstname.lastname@example.org
VISA Procurement Cards are issued to individual employees; the individual named on
the face of the card is the only one authorized to use it. Sharing your P-Card and/or related passwords is strictly
If you will be out of the office for an extended period of time, please e-mail email@example.com to request a temporary suspension.
Cardholders are strongly encouraged to monitor their transactions (on the CitiManager site or on the SUNY web certification system). If you do not recognize the transaction:
Contact the vendor using the phone number listed on the credit card statement
If you cannot identify the transaction or reach the supplier, please file a dispute
with the bank provider.
Contact Citibank by calling 1-800-248-4553 or by logging on to your Citibank profile
viaCitiManager and selecting the 'submit dispute' button on the statement next to the transaction
After reporting your issue to Citibank, please advise the Procurement Travel & Card
Program department via email, firstname.lastname@example.org
All transactions must be reconciled/certified by the designated deadlines. Once the
bank provider has reviewed your dispute and investigated the charge, a credit will
be posted to your statement. Both credits and debits must be certified.