TECHNOLOGY GUIDE

For General Student Support Services, please visit the Office of Student Affairs.

Stony Brook University is a member of the National Council for State Authorization Reciprocity Agreements (NC-SARA) and follows the complaint resolution policies and procedures outlined within the SARA Policy Manual and summarized here. Consumer protection complaints resulting from distance education courses, activities, and operations may be submitted to Wanda Moore in the Division of Undergraduate Education for undergraduate courses (or Jennifer Dellaposta in the College of Engineering and Applied Sciences (CEAS) for undergraduate CEAS courses), Celia Marshik in the Graduate School for graduate courses, or Patricia Malone in the School of Professional Development (SPD) for SPD courses for investigation and resolution. If a student is dissatisfied with the campus-based resolution, a concern may be submitted to System Administration of the State University of New York as outlined here. And, if still not satisfied, a complaint may be submitted, within two years of the incident about which the complaint is made, to the New York State Education Department as outlined here.

More information about the grievance process for undergraduate courses can be found here.

More information about the grievance process for undergraduate CEAS courses can be found here.

More information about the grievance process for graduate courses can be found here.

More information about the grievance process for SPD courses can be found here.