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Online Support
All online courses (except in the School of Nursing) are accessible online at: blackboard.stonybrook.edu.
To access Blackboard & your Stony Brook gmail account (to which instructors will send you e-mails), log in with your NetID.
Technical Support is available for students M-F 8:30am - 4:30pm. Students can report an issue online at: service.stonybrook.edu or call 631-632-9800.
School of Nursing Online students ONLY:
SBU's School of Nursing uses a different Blackboard system. Log in at:
https://sbsn.blackboard.com
If you need assistance logging in, please contact the School of Nursing Technical Support Line at 631-444-7505 or e-mail: SON_IT_Help@stonybrook.edu.
Student Accessibility Support Center (SASC)
Students with disabilities in need of special accommodations should contact
SASC.
TECHNOLOGY GUIDE
Learn about the tools and services offered to Stony Brook students, including Google Apps, Blackboard and ECHO 360.
TECH GUIDEGRIEVANCE RESOLUTION
Having a Problem? Let us Help
For General Student Support Services, please visit the Office of Student Affairs.
Students in online programs encountering a problem or grievance about university services should always attempt to resolve the problem with the program director or the student services professional of the specific program.
In the event that a complaint cannot be resolved through the program, the student may contact the office of the Dean of Students and/or the Associate Provost for Online Education.
Students are encouraged to follow the University's student problem resolution process prior to filing a complaint with a state agency.
Contact information for the agencies that handle complaints against postsecondary education institutions offering distance learning is available for current online students and prospective online students who are not New York state residents.
Agencies that handle complaints for New York state residents include the New York State Attorney General's Office of College and University Evaluation .
