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Online Education

 

 

Online Support

All online courses are accessible online at: brightspace.stonybrook.edu.

To access Brightspace & your Stony Brook gmail account (to which instructors will send you e-mails), log in with your NetID.

Technical Support is available for students M-F 7am - 12midnight, Sat 10am - 6pm, Sun 10am - 9pm. Students can call 1-844-673-6786 or submit a ticket. 

Student Accessibility Support Center (SASC)
Students with disabilities in need of special accommodations should contact SASC.

 

Blackboard is Stony Brook University's learning management system (LMS), which allows instructors to supplement face-to-face classes, or launch online classes. Blackboard includes a variety of features that allow instructors to do anything from uploading course documents, to posting an announcement, to collecting and grading assignments. For students, Blackboard offers an easy way to contact instructors, download and access course documents, and check grades.
 

TECHNOLOGY GUIDE

Learn about the tools and services offered to Stony Brook students, including Google Apps, Brightspace and ECHO 360.

TECH GUIDE 
 

GRIEVANCE RESOLUTION 

Having a Problem? Let us Help

For General Student Support Services, please visit the Office of Student Affairs.

Stony Brook University is a member of the National Council for State Authorization Reciprocity Agreements (NC-SARA) and follows the complaint resolution policies and procedures outlined within the SARA Policy Manual and summarized on the NC-SARA website.

Consumer protection complaints resulting from distance education courses, activities, and operations may be submitted to the appropriate contact below for investigation and resolution.

Grievance Contacts by Course Type
Course Type Submit Complaint To More Information
Undergraduate Wanda Moore, Division of Undergraduate Education Academic Integrity website
Undergraduate (CEAS) Jennifer Dellaposta, College of Engineering and Applied Sciences CEAS website
Graduate Celia Marshik, Graduate School Graduate Bulletin
SPD Peter Diplock, School of Professional Development SPD Bulletin

If a student is dissatisfied with the campus-based resolution, a concern may be submitted to System Administration of the State University of New York as outlined in SUNY Student Concerns. If still not satisfied, a complaint may be submitted — within two years of the incident — to the New York State Education Department as outlined on the NYSED website.

Please note: This does not include complaints related to grades or student conduct violations, both of which are to be fully addressed via campus processes and are not subject to NC-SARA complaint resolution procedures.

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