Addressing Difficult Behavior
Causes of performance, attendance or behavior problems usually fall under one of the following areas:
- The employee doesn't know how.
- Lack of instruction on how to do the task.
- Lack of feedback on how well the task has been done in the past.
- Something or someone keeps the employee from doing it.
- Lack of appropriate materials, equipment or resources to do the task.
- Outside personal problems.
- Physical/Mental restrictions.
- Inadequate time.
- The employee does not want to do it.
- Has poor attitude.
- Lack of initiative.
- Previous good work has gone unrecognized.
- Failure to pass promotional exam or passed over for promotion.
- Employee is "burned out" and/or unhappy.
- Doesn't like job, supervisor, co-workers, etc.
- Employee doesn't like doing a particular task.
Signs of poor work attitude may include some of the following:
- Incomplete assigned work.
- Mediocre quality of completed work.
- Frequent, unexplained absences.
- Easily distracted.
- Concerned about the "amount" of work done.
- Lack of interest in work, promotions or career opportunities.
Poor work attitude results in a lack of motivation and/or other disinterest in work assignments. Consequently, work performance experiences a negative impact.