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USCIS Receipt Notice Delays

Many students are reporting delays in receiving a receipt notice after submitting their I-765 to USCIS for OPT/STEM authorization. If you recently filed an application with USCIS and are experiencing a delay in receiving your receipt notice or the filing fee being processed, please note that this is currently a national trend.

If it has been more than 60 days since filing and you have not received your receipt, you can follow the steps HERE to inquire about your case.

  1. Ask USCIS for Help: Applicants who have not received a receipt notice within 60 days of filing should first contact USCIS. If this does not work, proceed to step 2.
  2. Submit Request for Case Assistance with the Ombudsman:The CIS Ombudsman's Office recommends submitting requests for case assistance online using the electronic Form DHS-7001. The second best option is via email at Please note that due to security measures with the government mail system, correspondence (even those sent by express mail) may be significantly delayed.  

We do not recommend that you re-file your application with USCIS unless you are personally advised by an immigration attorney to do so (in which case you must still contact VIS to obtain the new I-20).

While this is a known issue, we do not know when circumstances will improve.

General Tips
Keep Track of Shipping Information
Call USCIS at 1-800-375-5283
Email the USCIS Lockbox Facility
Can I work with an expired EAD while my 24-month extension is pending?