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What is a loan servicer? 

Your loan servicer is the company assigned by the U.S. Department of Education that handles the billing and other services on your federal student loan.  Your loan servicer will assist you with repayment plans and other related activities.  It is very important to maintain contact with your loan servicer.  If your circumstances change or you are having difficulty repaying your loan, be sure to contact your servicer because they are there to help you.

    • For a list of current federal loan servicers and their contact information click here.

How do I know who my loan servicer is? 

You can visit the National Student Loan Data System (NSLDS) to view information about your federal loans, including lender and servicer information.  You will need your Federal Student Aid PIN to access your information.  If you cannot remember your PIN, you may visit the Federal Student Aid PIN site to request a duplicate.  If you have multiple servicers, be sure to contact each one regarding concerns about your loan.

    • Be aware that in some situations your federal servicer(s) may change.  When this happens, you will be contacted by your current servicer with all of the pertinent information, including who your loans are being transferred to.  This is why it is very important that your contact information with your loan servicer(s) is kept current.

Perkins loans borrowed while attending Stony Brook are serviced by the SUNY Student Loan Service Center.  If you have questions or concerns about your Perkins Loan repayment, contact the Student Loan Service Center directly.

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