FAQ: Student Accounts
The adjustments to fees were made using the following SUNY Administration approved methodology:
Intercollegiate Athletics Fee: Pro-rated based upon percentage of intercollegiate
games/events held vs. cancelled.
- Transportation Fee: Pro-rated based on date of service reduction.
- Campus Recreation: Pro-rated based upon date of service reduction.
- Pro-Rated computed by the daily rate for each room type. The amount of the adjustment will be the result of: number days remaining in the term from official checkout multiplied by the daily rate for the specific room type.
- Adjustments include prorated amounts of the total charge inclusive of meal swipes.
- Fees are included in the prorated adjustment.
- Prorated calculation adjustment amounts will factor in actual amount paid.
Dining Dollar Plans
- Plan fees will be prorated beginning March 23, 2020.
- For continuing students, unused dining dollars and prorated adjustments will roll over to the following semester
- Graduating Seniors and non-returning students, adjustments will include the prorated fee and unused amounts.
Students Remaining on Campus
- Meal Plans have been rolled into the Emergency Dining Services Program available to all students who have requested and received approval to remain on campus.
Student Activity Fees Undergraduate
- The USG EC Board and Senate have approved a prorated adjustment based on the amount of reduced activities for the Spring semester and annual obligations through June 30, 2020.
- USG is continuing to operate and offer online events and services for Spring that meet guidelines for social distancing and safety.
Graduate Activity Fees
- GSO has submitted a prorated adjustment amount to reflect reduced activities for the Spring semester and annual obligations through June 30,2020.
- GSO is continuing to operate and support students online for Spring to meet guidelines for social distancing and safety.
Course fee refunds were determined on a course by course basis. Many course fees were still applicable in the Spring term, despite moving to online course delivery. Those that were determined to be affected by change in delivery method, full or partial, will be refunded.
No. If you would like to use any credit on your account to reduce your student loans you will need to contact Financial Aid before a refund is issued. If the refund has already been issued you can contact your loan provider directly to arrange payment and reduction of your loan.
You can also click on the “Enroll in Direct Deposit” link under the “Campus Financial Services” section of your SOLAR home page.
Direct Deposit (ACH) refunds typically take 2 to 3 business days to arrive in your account. Hard Copy Checks are sent via the U.S. Postal Service and typically arrives within 5-10 business days, however some checks may take longer due to COVID-19 related delays.
The process of applying the credits to student accounts will take eight to ten business days. During the adjustment process your spring 2020 Student Account Information will be temporarily hidden. This is a necessary step while adjustments to housing, dining, and other specific fees are processed and finalized. When adjustments are complete an email notification will be sent to your @stonybrook.edu account indicating that the account activity and itemized “What Do I Owe” page for Spring 2020 has been made available.