Quality Systems, Management, ISO and Occupational Health and Safety Workshops
Executive Webinar Series
ISO—An Overview of Management Systems and the Process Approach for Business
May 10 from 10—11:30 am | Online via Zoom | Free
ISO management system standards can help your business improve performance by specifying repeatable steps that your organization can consciously implement to achieve the organization's goals. This session will provide an overview and insight ISO Standards and how their structure can help your company’s business. By evaluating and structuring a management system based on the PDCA (Plan, Do, Check, Act) and the Process Approach you will be able to identify your strengths and weaknesses. Learn how you can identify opportunities for improvement and growth by understanding what processes are in place, how they have been implemented, what controls are in place, how resources have been used, and how to monitor the effectiveness of all activities. This overview offers insight into the on-site training available by Stony Brook to assist you in navigating the current business environment and support continual improvement for your organization.
Occupational Health & Safety Management (OH&S) for Today's Business Environment
May 10 from 3—4:30 pm | Online via Zoom | Free
Safety in the workplace is a basic expectation for all employees. This session provides information and insight into implementing and improving your organization’s occupational health and safety management and protocols defined around the foundational structure of ISO45001:2018; the global standard for today’s health and safety management systems. You will receive an overview of the ISO Standard’s content and relevant examples of these processes' use in today’s business climate, both for in-person and remote working. Providing safe work environments requires businesses to be continuously aware of their current state of health awareness and directs us all to review and implement safer conditions in all aspects of the business’ workplace and environment. This overview offers insight into the on-site training available to assist you in navigating the current business environment and support continual improvement for your organization.
The Root Cause Analysis—An Overview
May 25 from 10—11:30 am | Online via Zoom | Free
If you have to fix the same problem in your company every six months, you need Root Cause Analysis. Most problems companies face are the tip of an iceberg. They are symptoms of an underlying problem that must be discovered before it can be solved. This session provides a process for investigating issues and quickly obtaining facts that will lead you to the real cause, the Root Cause. You will be given an overview of Root Cause Analysis methods including the: approach, principles, and methodologies for use. The session includes an overview of how to implement the process approach in business; a review of root cause analysis methods such as 5 Whys, Drill Down, Fishbone Diagrams, plus others. We will examine an example of how handling an issue using Root Cause Analysis methods can lead to corrective actions and problem-solving leading to an effective resolution. This overview offers insight into the on-site training available to assist you in navigating the current business environment and support continuous improvement for your organization.
Internal Audit and Self Assessment for Today's Business and Work Environment - An Overview
May 25 from 3—4:30 pm | Online via Zoom | Free
Internal audits are a tool to help evaluate your companies internal controls and provide management with the tools necessary to attain operational efficiency by identifying and correcting problems early. This session will provide information and insight into the methodologies and approaches to evaluating your organization’s processes, activities, and their overall effectiveness and conformance of your business. Included are topics on the development and implementation, Auditor/Assessor techniques (Questioning, Observing, Documentation Review), and defining corrective actions for Continual Improvement. An ongoing program of evaluating the implementation of key and critical processes of your company’s performance, regulatory compliance, and business activities will lead to the identification of improvements and enhancements for the organization on an ongoing basis. This overview offers insight into the on-site training available by Stony Brook to assist you in navigating the current business environment and support continual improvement for your organization.
About the Presenter
Glenn Telschow has over 40 years of hands-on experience in operational management and has held senior management positions within the electronics, global distribution, aerospace, and certification industries. Glenn has strong knowledge of operations, logistics, business process structuring, quality, safety, environmental, sustainability, and regulatory requirements for many manufacturing and service industries. His management system and certification background include ISO, OHSAS, and ENV Programs along with the SMETA/Ethical Trade Initiative Food Industry programs. Glenn has helped many companies of all sizes build and improve their quality, OH&S, environmental, and business management systems.