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Quality Management

Internal Auditor Training | QM-001

Date: Course schedule to be announced
Course Length: 1 Day (8 hours)
Course Fee: $350.00

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ISO 9001 and AS9100 require you to conduct Internal Audits of your Quality System to determine compliance to the documents and effectiveness of the system. This training will prepare your auditors for that role. This seminar provides training in practices, methods, and techniques for AS9100 quality system internal audits.

The first day includes: Quality Management System interpretation, audit procedures, auditor skills, and pre-audit preparation. On the second day, the group is separated into auditing teams and two practice audits are performed. The teams will present their findings to the class. Each team completes an audit report that can initiate the Corrective and Preventive Action process.  Continental breakfast and lunch will be provided.

Course Outline

  • Quality System Structure
  • AS9100 Series
  • Audits
  • Auditors
  • Internal Audit
  • Audit Techniques
  • Non-Conformational Definitions
  • Objective Evidence
  • Documentation
  • Day of the Audit
  • Audit Report
  • Follow up

The Program

Upon completion of the  Internal Auditor Training course, each participant will be able to:

  • Review the Standards with the eyes of an Auditor.
  • Properly plan audits.
  • Develop thorough checklists.
  • Employ proper audit techniques and etiquette.
  • Conduct an audit and prepare the report.

Who Should Attend

Quality System Managers and Internal Auditors


Cypress Group team members have experience in all facets of the business process, as well as information technology applications designed to intelligently support the decision-making process. This combination of disciplines allows us to clearly understand the needs of our clients and translate those needs into the solution that best fits their technological and financial goals.  John J. Boyle, CPIM, CIRM, is President of  Cypress Group. John's 30 years of experience include assignments in Production Control, Marketing, and Management Information Systems.   John holds a BBA in Management and an MS in Industrial Management.  Joan M. Gladky, CPIM,  Adjunct Professor at  Stony Brook University and Managing Director of the  Cypress Group, a management consulting and training organization. Joan began  Cypress 25 years ago to help clients become more competitive.  Her expertise is in Supervisory Skills, Quality Improvement, implementing ISO 9001-based Quality Management Systems, AS9100, Lean Manufacturing, Lean Office and business process improvement.  Cypress helps clients become more competitive. Joan holds a BS in Computer Science, an MBA in Management and is a frequent speaker at professional organizations.

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