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Communications

Technical Writing | MD-018

Date: Course schedule to be announced
Course Length: 1 Day (8 hours)
Course Fee: $525.00 (10% discount for PMI members)

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Your voice is the gateway to communication. First impressions are often formed with your first word.  Good vocal quality is important for all communication, whether you are speaking one to one, in a small group, on the telephone, or presenting in front of a large group.  Make a good first impression.   Optimize your communication potential by improving your voice!

Technical writing is a discipline with its own rules and requirements. This specialist overview will introduce the topic to people interested in technical writing and provide a refresher on the basics for experienced staff. Clear, effective presentation with an understanding of style, format, logic and basic good grammar are key to this skills-based seminar. It includes examples of quality in various publications, including  manuals and instruction guides. This 12-hour survey course will also cover interaction with customers, developers and other users – both on line and in print.  This is not a substitute for comprehensive technical writing training.

Course Overview

  • Writing Process - From Audience to Rough Draft
  • Audience Analysis
  • Power-Revision Techniques
  • Libraries, Documentation, and Cross-Referencing
  • Basic patterns and Elements of the Sentence
  • Strategies for Peer-Reviewing and Team-Writing

Who should attend

Technical product writers, editors, supervisors, engineers and managers who work with publications -- both on-line and in print. Also benefiting will be company data management and IT staff, librarians, sales, marketing and customer relations personnel who handle technical publications

Length

12 hours, best achieved in four 3-hour or three 4-hour sessions 

Instructor: 

Michael Reilly, Principal, Globalwriters

Mr. Reilly is an independent writer and editor who also advises on business communications best practices. He specializes in business, technology and financial markets. Mike is a former Reuters correspondent, editor, executive and head of external relations. A communications and marketing specialist, he has provided best practice support in tech writing for DDC and ITT Exelis on Long Island, Lockheed Martin, Alcoa, LexisNexis and dozens of other organizations, large and small.