Vendor Information Updates
Until further notice you cannot place orders in WolfMart for the following vendors:
- Apple, Inc.
- Dell: Most items can be purchased using the punch-out site on WolfMart. If the product is not available through Dell's punch-out site on WolfMart you can either go to the Dell site under NYS Higher Education AGGbuy at http://ogs.ny.gov/purchase/PCPurchase.htm or e-mail Barry Warriner at email@example.com to obtain a quote. Please note that those items quoted outside of the punch-out must then be entered as a Non-Catalog Order on WolfMart. The quotation obtained must be referenced in the Product Description field of the requisition and must be attached to the internal notes on your requisition at check out.
- Newegg.com: This vendor only accepts Research Purchase Orders.
OFFICEMAX – THE PREMIERE VENDOR ON WOLFMART FOR OFFICE SUPPLY PURCHASES:
ENTERING THE OFFICEMAX PUNCHOUT IN WOLFMART FOR THE FIRST TIME:
When entering the OFFICEMAX punchout for the first time, there is a template to be filled out. The first item on the template is PIN #. The user should just click on “I do not have a PIN”. This will allow the user to go forward and fill out all the necessary information on the template. In the future, when users go back into the OFFICEMAX punchout, they will NOT be prompted for a PIN. The OFFICEMAX punchout will have "Hello" and the person’s name when they go in.
OFFICEMAX will send an email with a PIN # to the user’s email address entered on the template. The only time the PIN # will be used is as an identifying tool when calling OFFICEMAX customer service. If the user does not remember the PIN #, the user will still get through to OFFICEMAX customer service.
OFFICEMAX CUSTOMER SERVICE:
The OFFICEMAX customer service number for STONY BROOK UNIVERSITY is (877) 430-4282. This number should bring the caller to the OFFICEMAX TEAL GROUP. When calling the Toll Free number, the caller should ask if this is the "TEAL GROUP" and if it is not, ask to be transferred to the “TEAL GROUP”. The TEAL GROUP is familiar with the STONY BROOK UNIVERSITY account and they are equipped to help us with questions regarding placing orders, tracking orders and requesting returns.
Although the OFFICEMAX punchout has an index on the left side of the screen for tracking orders and requesting returns, it is better to call the TEAL GROUP because they are familiar with our account and they will help us immediately with questions, tracking and returns.
OFFICEMAX offers 24-48 hour delivery service. All OFFICEMAX supplies will be delivered to the desktop.
There will be no hard copy catalogs distributed for OFFICEMAX. In addition to a "Shopping List" tab that may be reviewed on the OFFICEMAX punchout, OFFICEMAX will offer an online "browse only" function on their www.officemaxsolutions.com website. More information on this offering will be available at a later date.
- ENTERING THE OFFICEMAX PUNCHOUT IN WOLFMART FOR THE FIRST TIME: