Procurement Office > For Employees > E-RAS Frequently Asked Questions
E-RAS Frequently Asked Questions
General Information
- How do I log on?
- I do not see my accounts after I log on.
- What is E-RAS Advanced?
- Can I still submit a paper account correction form instead of using E-RAS?
- I have both State and RF accounts. Do I need to submit my SBID and signature to both Procurement and Grants Management?
Using E-RAS
- What is the definition of Account Director?
- What is the definition of Account Assistant?
- What is the definition of Signatory Delegate?
- How do I add a Signatory Delegate?
- How do I remove a Signatory Delegate?
- How do I limit the authority of my Delegates?
- How do I acknowledge (confirm) that my Delegates are up to date?
- I type in an SBID of a Delegate and it says it is invalid.
- How do I add an Account Assistant?
- Do Account Assistants need to be listed as a Delegate to encumber account funds?
- If I am the Account Director, do I still need to list myself as a Delegate?
- My account shows that it has been suspended, how do I correct that?
- How do I change the Account Director or account description?
Contact Us
If you have other questions not listed in this FAQ, please contact:
- State Accounts: The Documents section of the Procurement office at (631) 632-6050.
- RF Accounts: The Office of Grants Management at (631) 632-9038.
- How do I log on?
- Find the log on link on the E-RAS home page. You must have a Lotus Notes account and log-on with your Lotus Notes Internet Password.
Troubleshooting Guide
- For information on obtaining a Lotus Notes account:
- View Lotus Notes - Account Information.
- If you are unable to log in to the Electronic Record of Authorized Signatures (E-RAS) Online System:
- You may need to change your Lotus Notes internet password
. - If you experience trouble following these instructions, you can contact Client Support at (631) 632-9800 and request additional assistance. Let them know you "need help setting your Lotus Notes internet password."
- If you tried all of the above and still cannot access the Electronic Record of Authorized Signatures (E-RAS) Online System:
- Please email Application Support for Administration and give a detailed description of the problem you are experiencing including any error messages or prompts. Please make sure your subject line of the email includes "Electronic Record of Authorized Signatures (E-RAS) Online System."
