Client Support, Division of Information Technology
Client Support is restricted from working on faculty/staff machines not owned by Stony Brook University. Client Support will provide support for the business and work efforts of University employees. However, any support in this regard will be limited to telephone or remote connection support for only University-supplied software and services connected with the employee's job responsibilities such as:
Lotus Notes configuration issues dealing with connection to the University
Work-at-home VPN issues dealing with connection to the University
Symantec AntiVirus installation issues
Work-at-home Microsoft Office installation issues
MySBfiles connection issues
SOLAR System login and SOLAR ID and password issues
BlackBoard login and NetID and NetID password issues