FAQ's and How-To's
DoIT offers Online Documentation as a self-paced alternative or supplement to classroom training. It includes Adobe PDF documents, Web-based documentation and Flash demonstrations.
Help Over the Phone
- Faculty/Staff Technical Support (Client Support): (631) 632-9800
- Student Technology Help Desk: (631) 632-9602
- Telephone/Networking Support: (631) 632-8568
- Computer Accounts: (631) 632-8011
- Blackboard Support: (631) 632-2777
Drop-in Service
The Client Support Student Service Center (SSC) can assist users with network connectivity, registration, virus/spyware removal, microsoft office installs/upgrades, and operating system repairs. All registered students are eligible to drop off their personal desktop/laptop at the SSC, located on the fifth floor of the Frank Melville Jr. Memorial Library, Room S-5410, Mon. - Fri. 8:30am - 4:30pm.
Students can also receive assistance with Blackboard, E-mail, NetID and more at SINC sites.
Classroom Training
Classroom Training Sessions are led by professional trainers and allow users to practice using University-specific exercises.
Many classroom training sessions are held in the DoIT Training Facility
For Faculty/Staff
For Students
Other University-Provided Training
Be sure to explore various other training resources available at Stony Brook University.