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Telecommunications and Networking (TelNet)

TelNet provides telecommunication services as well as networking s ervices to Stony Brook University, SUNY Manhattan, SUNY Southampton as well as many other off-premise sites. Services include:

  • Installation of all new cables and phones
  • Consultation on moves, adds or changes of telephone lines and equipment
  • Changes to telephone features
  • Voicemail
  • Call processing (call processing adds menu options to your main number which allows callers to reach a specific person or division within your area)
  • Automatic Call Distribution (ACD) and Observer Composer (ACD advises your caller where they are in the que while waiting to be answered)
  • Removal of telephone services
  • Activation of data (Hospital and Tech Park network is supported by Hospital Networking)
  • Wireless Internet Access
  • BlackBerry Support
  • Telephone and Jack Repair
  • Campus Television Services
  • IP Telephony
  • Telephone training
  • Conference calls (using campus features and/or AT&T services)