Our Returns Policy is Simple

You may return any item purchased from our website for a full refund. Returned merchandise must be in new condition and in its original packaging wherever applicable.

You can also cancel unshipped items by sending an email to Donna Klingel. Please include the full name on the order, the address, phone number (for cancellation confirmation only), and the order number.

Returns are Easy

Simply indicate the reason for your return, include the packing slip with your return, and wrap the package securely. For your protection, we recommend that you use UPS or Insured Parcel Post for shipment. If you do not have your packing slip, please indicate the order number on a separate piece of paper. Send all returns to the following address:

Returning Gifts

We are happy to accept returns of gifts within 30 days of receipt. Be sure to include either your packing slip or the e-mail address and name of the person who gave you the gift. (Don't worry--we won't let them know about your return.)

Exchange Policy

You may exchange products you purchased from our website within 30 days of receipt. Please include your packing slip or order number along with your merchandise.

Please indicate what item(s) you would like in exchange for the item(s) you are returning. Additional shipping will be charged unless the original product is defective or a mistake was made by us in your shipping.

Refunds

Refunds will be made on products purchased within 30 days of receipt. Credit will be applied back to your original method of payment (Credit Card). We will notify you via e-mail of your refund once we have received and processed the returned item. Please note that we can refund shipping costs only if the return is a result of our error.