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Frequently Asked Questions

Is my visit with the EAP staff member confidential?

Is my visit with the EAP staff member confidential?
All visits to the EAP are confidential. No information can be shared unless an authorization for Release of Information is signed by the employee.

Will participation in the EAP jeopardize my job, especially an opportunity to be promoted?

Will participation in the EAP jeopardize my job, especially an opportunity to be promoted?
No. Faculty and staff will not be penalized for participation.

When does a supervisor refer to EAP?

When does a supervisor refer to EAP?
With job performance problems: The supervisor may suggest use of the EAP as a resource. It is well known that personal problems may affect one’s ability to do his/her job. Without job performance problems: It is not uncommon for a supervisor concerned about an employee’s well-being to refer him/her to EAP for support and guidance. A supervisor may call the EAP to find out how to refer a faculty/staff member.

What is the most common type of referral to EAP?

What is the most common type of referral to EAP?
Self-referral is the most common. Faculty/staff may call, identify a problem or resource he/she needs, and request assistance.

What are the qualifications of the EAP staff?

What are the qualifications of the EAP staff?
Our EAP staff have graduate degrees in mental health and are Certified Employee Assistance Professionals (CEAP).

Are EAP appointments and client information stored in the University system?

Are EAP appointments and client information stored in the University system?
No. Due to the confidential nature of the program, the EAP makes its own appointments. Information about client visits is kept only with the client’s written permission.

Why does Stony Brook have an EAP?

Why does Stony Brook have an EAP?
The Program is a resource for faculty and staff. It is designed to help our people lead healthier and more productive lives not just at work, but at home. Some of the direct and indirect benefits of EAPs are decreased: illness, absenteeism, accidents and interpersonal conflicts.

How much will it cost me to see the EAP staff member?

How much will it cost me to see the EAP staff member?
There is no cost to faculty and staff and their families.

Who is eligible for EAP services?

Who is eligible for EAP services?
All State and Research Foundation faculty, staff and their families.
Also, GSEU employees and retirees are eligible.

Do faculty or supervisory personnel make use of the EAP?

Do faculty or supervisory personnel make use of the EAP?
Yes, as we know life’s stresses and strains affect us all.

How many times may I see the EAP staff member?

How many times may I see the EAP staff member?
The EAP provides information, assessment and referral services. If needed, a faculty/staff member may be seen more than once for supportive follow-up. If a referral is appropriate, the EAP staff member will refer the faculty/staff member to a treatment resource either within Stony Brook University or the community at large. The EAP will make every effort to assure that the referral resource is appropriate, convenient and covered by your insurance.

How much time should I plan for my EAP appointment?

How much time should I plan for my EAP appointment?
Plan on an hour for your appointment. The purpose of this time is for you to let the EAP staff member know about your problem or concern. By the end of the appointment, both of you will have a plan of action or recommendations outlined.

Under what circumstances will the EAP refer me to a counselor or agency?

Under what circumstances will the EAP refer me to a counselor or agency?
You and the EAP staff member will determine whether the problem can be resolved within the scope of EAP services or whether a referral is helpful. Referrals include: private therapists, agencies, treatment centers or support groups.

When I receive a referral from the EAP do I pay for it and how?

When I receive a referral from the EAP do I pay for it and how?
There is no charge for EAP services. Some referrals are no charge, e.g. self-help groups. There may be affordable community services that charge based on your ability to pay. Other services, e.g. private therapists and treatment centers, will generally bill you or your health insurance. Every effort will be made to match your needs with the resources available. It is your responsibility to be sure that your benefits cover the referral.

Does EAP primarily help faculty/staff who may have psychological or chemical dependency problems?

Does EAP primarily help faculty/staff who may have psychological or chemical dependency problems?
No, not necessarily. Many of the people we see have everyday problems which have the potential of getting out of hand. Some of these might include: coping with illness or injury, adjusting to separation/divorce or being widowed, learning to balance work and family, needing eldercare resources, coping with adolescents, and managing stress. EAP offers a comfortable, confidential setting for sharing your concerns with someone who is objective.

Created by Application Support for Administration
Employee Assistance Program @ Stony Brook University