Frequently Asked Questions
With job performance problems:
The supervisor may suggest use of the EAP as a resource. It is well known that personal problems may affect one's ability to do his/her job.
Without job performance problems:
It is not uncommon for a supervisor concerned about an employee's well-being to refer him/her to EAP for support and guidance. A supervisor may call the EAP to find out how to refer a faculty/staff member.
Self-referral is the most common. Faculty/staff may call, identify a problem or resource he/she needs, and request assistance.
Our EAP staff have graduate degrees in mental health and are Certified Employee Assistance Professionals (CEAP).
No. Due to the confidential nature of the program, the EAP makes its own appointments. Information about client visits is kept only with the client's written permission.
The Program is a resource for faculty and staff. It is designed to help our people lead healthier and more productive lives not just at work, but at home. Some of the direct and indirect benefits of EAP are decreased: illness, absenteeism, accidents, and interpersonal conflicts.
There is no cost to faculty and staff and their families.
All State and Research Foundation faculty, staff, and their families.
Also, GSEU and FSA employees and retirees are eligible.
Yes, as we know life's stresses and strains affect us all.
The EAP provides information, assessment, and referral services. If needed, a faculty/staff member may be seen more than once for supportive follow-up. If a referral is appropriate, the EAP staff member will refer the faculty/staff member to a treatment resource either within Stony Brook University or the community at large. The EAP will make every effort to assure that the referral resource is appropriate, convenient, and covered by your insurance.
Plan on an hour for your appointment. The purpose of this time is for you to let the EAP staff member know about your problem or concern. By the end of the appointment, both of you will have a plan of action or recommendations outlined.
You and the EAP staff member will determine whether the problem can be resolved within the scope of EAP services or whether a referral is helpful. Referrals include: private therapists, agencies, treatment centers or support groups.
There is no charge for EAP services. Some referrals are no charge, e.g. self-help groups. There may be affordable community services that charge based on your ability to pay. Other services, e.g. private therapists and treatment centers, will generally bill you or your health insurance. Every effort will be made to match your needs with the resources available. It is your responsibility to be sure that your benefits cover the referral.
No, not necessarily. Many of the people we see have everyday problems which have the potential of getting out of hand. Some of these might include: coping with illness or injury, adjusting to separation/divorce or being widowed, learning to balance work and family, needing eldercare resources, coping with adolescents, and managing stress. EAP offers a comfortable, confidential setting for sharing your concerns with someone who is objective.