Supervisory Skills Training

Oct 23 & Oct 30
Two 8-hour days
Price:  $550 

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Course Description:

Supervisors need to have human relations skills as well as problem solving, planning, and conflict management. Gone are the days of management by harassment; today's Supervisor needs to orchestrate a group of ordinary people to work together effectively toward a common goal of providing the customer with great products and services.

Supervisors are the primary link between management and the workforce and must be able to have the skills necessary for success. The Supervisory Skills Training program will help supervisors improve the performance of the organization through better communications and understanding.

Agenda:

Role of the Supervisor

  • What is a Supervisor
  • Leadership
  • Effective Communications
  • Types of Communication
  • Building an Effective Team
  • Handling Conflict and Resolution
  • Managing Disagreement Constructively
  • Working at Maximum Potential
  • Creative Problem Solving
  • Becoming a Great Leader

 Who Should Attend:

Supervisors, Managers, Department Leaders, Problem Solvers, Anyone Aspiring to Become an Effective Leader

 

The Instructor:

Audrey Halpern, has had an exemplary career as a professional corporate trainer and facilitator. She has developed employee training programs for Fortune 500 companies for the past 20 years.  As President of Koulutus Employee Training, Audrey addresses eager employee audiences on the essentials of the skills needed for unlocking the paths to their  success, whatever that looks like. She helps employees achieve their goals through the use of highly interactive and engaging, participant-centered methods in order to maximize outcomes. Her engaging and highly interactive delivery of training is sprinkled with impactful activities.

 


Corporate Education & Training • Advanced Energy Center • Research & Development Park

1000 Innovation Road, Stony Brook University, Stony Brook, NY 11794-6044

Phone: 631-216-7518

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