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Frequently Asked Questions for Submitting Course Materials

Following the Amazon transition period during August and September of 2016, the Bookstore Liaison's Office worked to resolve the issues that arose, specifically those that affected faculty members' course material requests for large enrollment introductory/freshman courses.

Here are the answers to the some of last semester's frequently asked questions, and how the Bookstore Liaison's Office worked to resolve them!

Where is the bookstore?
There is no physical bookstore on Stony Brook University’s campus. Our new virtual bookstore is Amazon. If you are looking for official Stony Brook licensed apparel and merchandise or graduation gowns, please contact Shop Red West at  (631) 632-6550 or  sbushopred.com.
What is the web link to submit my course materials order for the class I am teaching?
I have clicked the link and received an error message. How do I submit course materials?
The Amazon Course Material Requisition (CMR) Tool is automatically toggled to “Summer Session 1” courses. So, if you are not teaching summer session 1 courses, you will receive an error message. To submit course materials, press “ok” to the error message, and then change the semester on the upper left hand side from “summer 1” to either “summer 2” or “fall.” This will allow you to access your courses.
I have clicked the link and received an error message. How do I submit course materials?
The Amazon Course Material Requisition (CMR) Tool is automatically toggled to “Summer Session 1” courses. So, if you are not teaching summer session 1 courses, you will receive an error message. To submit course materials, press “ok” to the error message, and then change the semester on the upper left hand side from “summer 1” to either “summer 2” or “fall.” This will allow you to access your courses.
Is there a final "submit" button once I have submitted my course materials?
No, there is no final submit button. The Amazon CMR Tool is equipped with an auto-save feature that saves all actions performed on the website. However, the tool does have “pop-up” notifications, that may be blocked due to specific browser settings that were previously enabled.
Do I have to submit course materials if no materials are required?
Yes, each course requires a response to comply with the federal the Higher Education Opportunity (HEOA) Act. If you do not require course materials for the course, then please indicate so. This will also stop the email reminders.
Do I have to submit materials for cross-listed courses?
Yes, each cross-listed course is its own course which means you will need to submit materials twice for one course. For example, if you are teaching EGL 392/WST 392, you will be required to submit materials once for EGL 392 and then once for WST 392.
My course is not showing up. What do I do?
We receive our information from the registrar on a daily basis. If you have been incorrectly assigned to a course, or have not been assigned to a course, please contact your department administrator. They will be able to edit the information in PeopleSoft to either assign or unassign you from a course.
What is the notes section for on the CMR tool?
This is a way for you to communicate with your students so that they will be able to see information on SOLAR under "textbook information."
How do I order desk copies?
Our desk copy policy indicates that requests must be made for desk copies directly via email to the bookstore_liaision@stonybrook.edu. Desk copies may only be acquired for texts that have officially been adopted by a course. Any course material submission on the amazon tool page is not a request for a desk copy.
My students received the wrong access code with the bundle of course materials I submitted. How do we rectify this?
Contact the Bookstore Liaison’s Office and they will reach out to Amazon and the publisher in order to coordinate a refund and replacement of course materials.
I was notified that Amazon could not fulfill my request for course material, but found the material available on Amazon at an inflated price. How should my students make their purchases?
If you have been informed that Amazon cannot provide course material directly, this material could be provided by third party sellers. Students may be able to purchase individual copies from other sources, as there is no requirement that students purchase from a specific vendor.
I received notification from Amazon that the material I requested was deemed "low availability." What does this mean, and how should I proceed?
This means that, for a number of reasons (out of print, older edition, etc.), Amazon may not be able to procure the requested material or enough copies of the material, based on likely enrollment. Students may be able to find individual copies of course materials from third party sellers, or you may wish to consider alternative materials.
I was notified that Amazon has suggested an alternative course material to the one that I requested. What does this mean, and how should I proceed?
This notification is intended to provide alternative options for faculty. Amazon may have identified an alternative with more availability or affordability for students, such as a newer edition, or used, rental, or electronic copies. Unless Amazon notifies you that the course material is unavailable, you can keep your original request in place.
After submitting Course Material Requisition information to the Bookstore Liaison Office, a required textbook did not appear online. How do I proceed?
The Bookstore Liaison staff works with our Amazon contact person to ensure that the textbooks listed online, resolve the procurement problem.
I submitted course material information late to the Bookstore Liaison Office which lead to procurement delays.
Amazon will not be able to procure course materials two weeks before classes start for any given semester. Please submit course materials by the designated due dates. For Spring/Winter, the date is October 12th. For Summer/Fall the date is April 5th.
Where would students be able to procure engineering kits?
Please contact Shop Red West. Their phone number is (631) 632-6550
Will Amazon be able to meet material demands in a timely manner?
Amazon must stick to their current timeline and procure materials ahead of time.
My custom course pack is not ready for shipping from Amazon. When will it be shipped?
Amazon sends out the books as soon as they process them in house.

Contact the Bookstore Liaison's Office if you have additional questions.

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